Articles

What to look for in Robotic Process Automation Technology

What to look for in Robotic Process Automation Technology

The objective of this article is to provide a view of robotic software technology grounded in historical context, and framed to support a useful evaluation of upcoming innovations. Find out more by downloading the article here!
6 Predictions around Service Delivery Automation

6 Predictions around Service Delivery Automation

Service Delivery Automation (SDA) is a hot topic today, offering significant potential value in terms of inorganic cost reduction and speedy implementation with low risk. As a consequence, many market participants, whether enterprises or business process service providers, are exploring the opportunities. However, the burgeoning SDA market includes technologies that are still relatively unknown to many potential buyers in terms of solution features, deployment models, supporting frameworks, and commercial aspects. Recent Everest Group research brings some clarity to the market, and offers an evaluation of technology and vendors. Download this article on the 6 predictions around Service Delivery Automation.
Hardly a Human in Sight

Hardly a Human in Sight

The latest Robotic Process Automation or Artificial Intelligence technology offers automated processing at the user-interface level that mimics the work done by human employees. The roots of ‘next generation’ transformation are already taking hold in forward-thinking organizations such as Barclays, Cargill and others.

Which are the factors that make the difference in these companies? Find out the answers in the article.

How Organisations Can Embrace Automation

How Organisations Can Embrace Automation

This article by Leslie Willcocks seeks to answer the question "Why robots may not be taking your job - at least, not in the next 10 years".

What to look out for in RPA implementation

What to look out for in RPA implementation

Ideally from the start, organizations need to take a holistic approach in setting up a strong platform to leverage the benefits of RPA across the enterprise. Find out what to look out for in RPA implementation and where you need to pay special attention in this exclusive article from SSON.
5 Reasons You Cannot Wait Any Longer to Add RPA to Your Finance Operations

5 Reasons You Cannot Wait Any Longer to Add RPA to Your Finance Operations

A key driver for today’s Finance leaders is the need to get more out of the workforce – and the ability to empower staff through technology has never been greater than today. Find out more in this SSON article here:

Exclusive article: AI Opportunities & Growth through Automated Services

Exclusive article: AI Opportunities & Growth through Automated Services

Barbara Hodge, editor at the Shared Services and Outsourcing Network, explains why keeping open mind for AI is important, what the greatest opportunities are from the implementation of AI, and how organizations can grow and benefit from automated services in this exclusive article.
Why Robotics is Still a Key Performance Driver – But Today the Focus is on Services Delivery

Why Robotics is Still a Key Performance Driver – But Today the Focus is on Services Delivery

For German corporations, lessons from the factory floor are suddenly being leveraged in business processing. Find our more in this exclusive article by Barbara Hodge, Global Editor, Shared Services and Outsourcing Network, here for free:

RPA - Five Key Trends

RPA - Five Key Trends

To get a better idea of the RPA landscape, we surveyed our audience of senior shared services professionals to see how their companies are approaching automation. In this article you'll find the five most important trends that came out of that data.
Why does Intelligent Automation matter right now?

Why does Intelligent Automation matter right now?

Time to explore hands-on solutions and to reach the next cost-saving level: SSON is sharing an exclusive article, that answers all important questions. Read more here.

The move from tactical RPA to digital enablement

The move from tactical RPA to digital enablement

Unlocking intelligent automation success is about managing expectations and understanding which phase of maturity you're working towards. Read in this article by virtual operations' executive chairman, Nick Andrews, details about the automation maturity stages, and how to best manage your expectations:

The New Science Fiction World of the Future

The New Science Fiction World of the Future

Change is on the horizon and will directly impact production, profitability, and labour in ways that we are not yet able to foresee. As the technological landscape continues to expand, organisations are finding they are forced to adapt. 

Gain insight and learn more about the factors affecting risk reduction and critical system safety by reading SSON’s free report here:

From RPA to Intelligent Automation- How to launch IA

From RPA to Intelligent Automation- How to launch IA

Farsighted companies are already recognizing the convergence of digital, intelligent process automation, analytics, machine learning and AI into new organizational models which exponentially leverage these capabilities. But the question remains, how and where to start? 

Find out in this exclusive article by Barbara Hodge, from the SSO Network here:


AI and RPA Finance eBook 2018

AI and RPA Finance eBook 2018

This exclusive eBook by SSON includes six articles and four expert interviews with Andrzej Kinastowski from Lufthansa, Niclas Sjöswärd from Getinge, Ricardo Badillo from Western Union, and Tuomo Sievilä from Nordea Bank. Download the complete eBook here for free:

How to Robotize Finance Step-by-Step

How to Robotize Finance Step-by-Step

This article by Barbara Hodge from SSON, explains how to robotize finance operations, and answers the following questions:

  • What is the ‚best‘ approach to apply RPA to your finance services?
  • Do you start with a limited part of a process and then scale up?
  • Or should you leverage the full capability of cognizant, machine learning and AI?

Read the complete article here for free:

AI and RPA eBook by SSON

AI and RPA eBook by SSON

This exclusive eBook by SSON includes 5 articles and 4 expert interviews with Andrzej Kinastowski from Lufthansa; Niclas Sjöswärd from Getinge; Ricardo Badillo from Western Union; and Tuomo Sievilä from Nordea Bank. Download the complete eBook here for free: