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POST-CONFERENCE WORKSHOP PROGRAM I 29th JUNE 2017

8:45 AM - 10:30 AM STRATEGIES TO SUCCESSFULLY DEPLOY AUTOMATION ACROSS THE BUSINESS IN A VERY SHORT TIME

Ricardo Badillo, Director, Business Process Management and Automation, Western Union

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Ricardo Badillo

Director, Business Process Management and Automation
Western Union

10:30 AM - 11:00 AM Coffee Break and Networking

Get the hands-on RPA experience you are looking for. This workshop will demonstrate how RPA can be used to automate any kind of back office processes (e.g. FI, CO, HR and CRM), leading you through process design and implementation concepts. Get familiar with robots in action by experiencing live demonstration of automated processes.

Manuel Winkler

Head of Technology and Project Management
Another Monday (formerly Bluepond International)

10:30 AM - 11:00 AM Coffee Break and Networking

11:00 AM - 1:00 PM THE HUMAN FACTOR OF AUTOMATION: CHANGE MANAGEMENT FOR A SUCCESSFULL IMPLEMENTATION

Ricardo Badillo, Director, Business Process Management and Automation, Western Union
Agenda:
  • Why process automation will help improve employee engagement?
  • What are the communication key topics and methods when implementing RPA
  • How to instill a Culture of Innovation?
  • Key success factors and challenges managing change implem

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Ricardo Badillo

Director, Business Process Management and Automation
Western Union

11:00 AM - 1:00 PM NEW TO ROBOTICS? RPA / RDA, WHAT IS RIGHT FOR YOU?

Peter Beckschäfer, Sales Manager, ALMATO GmbH
This workshop will give you a high-level understanding of RDA / RPA, where is can be used and the challenges you may face. Agenda:
  • High-level view of RPA / RDA
  • My view on how an organisation can work with RPA / RDA
  • Building a Agile COE – Start Small
  • Case Studies on implemented RPA / RDA solutions
  • IT Security Challenges for RPA

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Peter Beckschäfer

Sales Manager
ALMATO GmbH

1:00 PM - 2:00 PM Networking Luncheon

2:00 PM - 4:00 PM ROBOT GOVERNANCE AND MAINTENANCE – HOW TO AVOID ERRORS

Sumeet Pathak, Head Smart Automation, Société Générale

Sumeet Pathak

Head Smart Automation
Société Générale
Robotic Process Automation (RPA) is transforming the shared services market, taking business process automation to the next level and redefining labor and location strategies through the advent of the virtual workforce. But using RPA platforms to create automations is the easy part – the challenge lies in shepherding the transition to an automation enabled operating model and to then manage the new environment to ensure responsiveness to constantly changing business requirements. This workshop will open with an overview presentation and interactive group discussion on the “Top 10 Challenges” to operationalising RPA, including case studies on how Alsbridge clients have overcome them. The main group will then disperse into breakout sessions for focused dialogue on:
  • Collaboration with IT on architecture, infrastructure, security and change management
  • Communication planning, stakeholder management and organisational redesign
  • Governance, compliance, controls, audit and measuring success
  • RPA COE org structure, roles, responsibilities, skillsets, service delivery methodology and interface to business/operations

Paul Donaldson

Advisor and Practice Lead Robotics Process Automation
ISG

Paul Donaldson

Advisor and Practice Lead Robotics Process Automation
ISG