12 - 14 June 2018
Hotel Palace Berlin, Germany


Download the Agenda

Redeploy your workforce, save time, money and provide value added services by investing in RPA and cognitive technologies. To get more information, join the 2nd Artificial Intelligence and RPA World Summit between the 27-29 of June 2017 in Düsseldorf, Germany. Download the complete conference agenda here for free:


What to look for in Robotic Process Automation Technology

The objective of this article is to provide a view of robotic software technology grounded in historical context, and framed to support a useful evaluation of upcoming innovations. Find out more by downloading the article here!

RPA - Five Key Trends

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6 Predictions around Service Delivery Automation

Service Delivery Automation (SDA) is a hot topic today, offering significant potential value in terms of inorganic cost reduction and speedy implementation with low risk. As a consequence, many market participants, whether enterprises or business process service providers, are exploring the opportunities. However, the burgeoning SDA market includes technologies that are still relatively unknown to many potential buyers in terms of solution features, deployment models, supporting frameworks, and commercial aspects. Recent Everest Group research brings some clarity to the market, and offers an evaluation of technology and vendors. Download this article on the 6 predictions around Service Delivery Automation.

Hardly a Human in Sight

The latest Robotic Process Automation or Artificial Intelligence technology offers automated processing at the user-interface level that mimics the work done by human employees. The roots of ‘next generation’ transformation are already taking hold in forward-thinking organizations such as Barclays, Cargill and others.

Which are the factors that make the difference in these companies? Find out the answers in the article.

How Organisations Can Embrace Automation

This article by Leslie Willcocks seeks to answer the question "Why robots may not be taking your job - at least, not in the next 10 years".

What to look out for in RPA implementation

Ideally from the start, organizations need to take a holistic approach in setting up a strong platform to leverage the benefits of RPA across the enterprise. Find out what to look out for in RPA implementation and where you need to pay special attention in this exclusive article from SSON.

Exclusive article: AI Opportunities & Growth through Automated Services

Barbara Hodge, editor at the Shared Services and Outsourcing Network, explains why keeping open mind for AI is important, what the greatest opportunities are from the implementation of AI, and how organizations can grow and benefit from automated services in this exclusive article.

Risk Intelligent RPA

Trintech, Inc. presentation on “Moving from Continuous Accounting to Risk Intelligent RPA”

Interview with Automation and Robotic Specialist at ThyssenKrupp Group Services

Interview with Tomasz Mituta, Automation and Robotic Specialist at ThyssenKrupp Group Services Gdańsk Sp. z o.o.